If you require technical support, there are numerous ways we can help you.
Phone
Zoom
Phone
Zoom
Book a Zoom meeting through this link: https://calendly.com/albert-ho-case/15min
Getting Support from our Help Desk
We have a new Knowledge base where you can search for articles or solutions to frequently asked questions. The link is: https://supportedemployment.freshdesk.com/
Submitting a ticket for help from the Knowledge base
From the Knowledge Base, click on "New Support Ticket" and we will assist you as soon as we can.
Chat Widget
We have a new chat widget on our learning portal to provide instant chat support to you from 09:00 - 17:00 PST, Mondays to Fridays. No login required, no software or configuration needed.
The chat widget is located on the bottom right hand corner of your screen.
Click on the chat widget to start chatting.
